Privacy Policy
1. Introduction
1.1 EU Winery (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal information of our customers, suppliers, and other parties involved (“you”, “your”). This policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
2. Information We Collect
2.1 We may collect the following types of personal and business information:
- Contact information (name, address, phone number, email address)
- Payment information (credit card details, bank account information)
- Transaction details (purchases, orders, delivery information)
- Business information (company name, VAT number, business address)
- Communication records (emails, phone calls, correspondence)
3. How We Use Your Information
3.1 We use your information for the following purposes:
- Processing and fulfilling orders
- Managing business relationships
- Communicating with you about products, services, and promotions
- Complying with legal and regulatory requirements
- Improving our products and services
4. Legal Basis for Processing
4.1 We process your personal information based on the following legal grounds:
- Performance of a contract: To fulfill our contractual obligations to you
- Legal obligation: To comply with legal and regulatory requirements
- Legitimate interests: To manage and improve our business operations and relationships
- Consent: Where you have given explicit consent for specific uses of your information
5. Data Sharing and Disclosure
5.1 We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers and partners who assist in our business operations (e.g., payment processors, shipping companies)
- Legal and regulatory authorities when required by law
- Other parties with your explicit consent
6. Data Security
6.1 We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. These measures include:
- Secure storage systems
- Encryption of sensitive data
- Access controls and authentication
- Regular security assessments and updates
7. Data Retention
7.1 We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we securely delete or anonymize the information.
8. Your Rights
8.1 You have the following rights regarding your personal information:
- Access: To request access to your personal information
- Rectification: To request correction of inaccurate or incomplete information
- Erasure: To request deletion of your personal information
- Restriction: To request restriction of processing
- Portability: To request transfer of your information to another party
- Objection: To object to processing based on legitimate interests
- Withdrawal of consent: To withdraw consent at any time (for consent-based processing)
9. How to Exercise Your Rights
9.1 To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us at:
10. Changes to This Policy
10.1 We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and post the updated policy on our website.
11. Governing Law
11.1 This policy is governed by and construed in accordance with the laws of the Netherlands.
12. Contact Information
12.1 For any questions, concerns, or complaints about this policy or our data protection practices, please contact our Data Protection Officer at: